| Total quality management |
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Find Books about 'Total quality management' at Amazon.
Beyond Total Quality Management: Toward The Emerging Paradigm   
by Greg Bounds, Lyle Yorks (Contributor), Mel Adams, Gipsie Ranney. Beyond Total Quality Management, the first and only college textbook devoted entirely to TQM, is comprised of 12 conceptual chapters and a collection of chapter-length case studies. The conceptual chapters introduce students to the philosophies, methods and tools of TQM and suggest a new paradigm for management which goes beyond TQM as it is commonly viewed today. The case studies exemplify the concepts in practice and give students a context for discussing the practical applications of TQM. While maintaining a strong customer value orientation throughout, this text addresses the entire spectrum of issues related to TQM - from human resources management and organizational culture to customer value measurement and statistical quality control. This well-balanced approach is based on sound research and consistently reinforces the crucial link between TQM and business strategy.
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| Added: February 18, 2001 |
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Beyond TQM  
by Robert Louis Flood. Presents a complete analysis regarding the strengths and weaknesses of Total Quality Management (TQM) and explores the opportunities and misconceptions that come with it. Features a diverse set of case studies which show TQM in action. A wealth of games and exercises enable readers to test and develop their understanding of this contemporary management philosophy.
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| Added: February 18, 2001 |
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Business Process Improvement : The Breakthrough Strategy for Total Quality, Productivity, and Competitiveness 
by H. James Harrington. Here in one comprehensive volume is all the information an organization needs to start the improvement process right away: how to determine customer needs and expectations and deliver the best service.
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| Added: February 18, 2001 |
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Measurement and Calibration Requirements for Quality Assurance to ISO 9000 
by Alan S. Measurement and Calibration for qual Morris. A revised edition of (New York: Prentice Hall, 1991), bringing material up-to-date with regard to ISO 9000-registered quality systems. The approach is cross-disciplinary, making this reference useful both to engineers and to managers.
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| Added: February 18, 2001 |
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| Quality Assurance of Welded Construction by several authors. | |
| Added: February 18, 2001 |
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Quality Maintenance : Zero Defects Through Equipment Management 
by Seiji Tsuchiya, Seiji Tsuchiva. Achieve zero-defect product quality by eliminating the root causes of your equipment defects. An easy-to-read case study of TPM, TQC and JIT at a world class manufacturing plant.
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| Added: February 18, 2001 |
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| Quality, Warranty and Preventive Maintenance by Izzet Sahin, Hakan Polatoglu. Quality, Warranty and Preventive Maintenance examines the impact of product quality on warranty and maintenance costs and strategies, from the perspectives of both manufacturers and users. In addition, the theories of warranty and preventive maintenance are introduced and discussed. Common wisdom supports the notion that better product quality means lower warranty costs for the manufacturer, and lower maintenance costs for the users of a manufactured product. | |
| Added: February 18, 2001 |
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Strategies for High Performance Organizations - The Ceo Report 
by Susan Albers Mohrman (Contributor), Gerald E. Ledford (Contributor), Edward E., III Lawler.
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| Added: February 18, 2001 |
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The 5 Pillars of TQM : How to Make Total Quality Management Work for You  
by Bill Creech. One of the foremost educators of the Total Quality Management (TQM) technique looks at TQM's fundamental principles and their implementation, explaining how anyone can introduce the Five Pillars of TQM into every aspect of an organization.
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| Added: February 18, 2001 |
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